Professionalism & Reliability
Q. Do Man and Van Sheffield have any hidden charges?
A. No. You pay nothing but the hourly rate for local jobs, a bit extra for fuel if it’s long distance and that’s it.
Q. If the job takes less time to complete than expected do I get a refund?
A. Yes. If our operators are so efficient that they get the work done even quicker than we anticipated it seems only fair that we should give you the appropriate amount back!
Q. Do I need to take out insurance for my items?
A. Standard items are insured by us whilst in transit. Whilst in your building they will probably be covered by contents insurance (if you have it), but you might want to check. High value items will not be insured or transported by us unless we agree it with you in advance.
Q. What happens if I cancel?
A. We may still ask for a part payment, on a sliding scale. See terms and conditions.
Q. Is there a limit to how far you'll travel?
A. No. We have previously delivered goods to the Costa Brava, and for a very reasonable price.
Q. Do you go to the tip?
A. No we don't. All man and van services in Sheffield are excluded from taking waste to the general tip. The council can remove bulky waste at a price that renders Van and Man Sheffield uncompetitive in this field, so we don't offer quotes.